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International standard ISO 9001:2015 – adaptation for flexibility of quality management

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Category: Economy and management

Last Updated on 16 March 2017

Published on 16 March 2017

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Authors:

R.V.Shulyar, Cand. Sc. (Econ.), Assoc. Prof.,Lviv Polytechnic National University, Lviv, Ukraine, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.; This email address is being protected from spambots. You need JavaScript enabled to view it.

N.Y.Reverenda, Cand. Sc. (Econ.),Lviv Polytechnic National University, Lviv, Ukraine, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.; This email address is being protected from spambots. You need JavaScript enabled to view it.

Abstract:

Purpose. Identification of the most significant changes in the new edition of international standards of quality management ISO 9001: 2015 concerning requirements to adaptability and flexibility of quality management at an enterprise.

Methodology.Key expectations from the implementation of international quality standards were estimated, and examples of some standards developing as alternatives to the standard ISO were provided. By comparing certain requirements fixed in various sections of ISO 9001: 2015, integrated links of four parts of this standard with flexibility and adaptability features of the quality management system (QMS) are given.

Findings. The development of international standards of quality management and their adaptation transformations according to the requirements of modern management at enterprises were studied. Examples of successful companies’ transition to the construction of quality management systems based on alternative to ISO standards were found out. Such transitions are caused by certain conceptual shortcomings of international standards.The main changes in the updated quality standards ISO 9001: 2015 were analyzed which relate to changes in the orientation of standards on basic quality management methodologies. The effect of changes in standards on the formation of adaptability and flexibility of quality management systems as key elements to achieve the activity of organization efficiency on quality management was defined.

Originality.The scheme of requirements of the international quality standards to adaptability and flexibility of enterprise quality management systems was formed. The analytical model of connection between various sections of ISO 9001: 2015 regarding requirements to adaptability and flexibility of quality management systems was developed. These requirements form the framework for the development of quality management methods which can provide a certain level of flexibility of quality system at an enterprise.

Practical value.On the basis of formed schemes and models, management of the enterprise can determine separate components which can ensure adaptability and flexibility of the quality management system for developing its own quality management system.

References / Список літератури

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