Social networksin marketing communication – case of Lithuania

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Authors:

Davidavičienė Vida, Doctor of Social Science (Business management), Professor, Head of Department of Business Technologies, Faculty of Business Management, Vilnius Gediminas Technical University, VGTU, Vilnius, Lithuania

Davidavius Sigitas, Master of Social Science (Business management), Researcher at the Department of Business Technologies, Faculty of Business Management, Vilnius Gediminas Technical University, VGTU, Vilnius, Lithuania

Abstract:

Purpose. To analyze and identify specifics of marketing communication via social networks via Lithuania case study.

Methodology. In order to present situation and specific of use of social networks in marketing communication following methods were employed: comparative analysis of the scientific literature, inquiry, observation, and data analysis.

Findings. In order to highlight the changes and outline possibilities of social networking in marketing communication two researches have been carried out: the first one is the research of Lithuania social media usage peculiarities; the second is the research of use of social networks in marketing (comparison of Lithuania, Russia, Ukraine, Germany, Netherlands, and Israel).

Originality.This paper explored the social networks in marketing communication from two perspectives: consumers perception and habits; companies perception and intensity of implementation in Lithuania in comparison with Russia, Ukraine, Germany, Netherlands, and Israel.

Practicalvalue.The development of information and communications technologies (ICT) leads to new ways of marketing communication and forced emergence of new scientific problems. Growing importance of the communication and the relationship with the customers is affected by rapid development and dynamic changes in the e-markets. Understanding and implementing the innovative tools for communication with users on the Internet allow increasing interaction, which is vital in nowadays.

References:

  1. Pabedinskaitė, A.; Davidavičius, S. (2012), “The identification of the target e-space for the company’s advertising”, The 7th International Scientific Conference “Business and Management 2012”, May 10–11, 2012, pp. 887–894.
  2. Davidavičienė, V. (2012), “Efectiveness factors of Online advertising”, The 7th International Scientific Conference “Business and Management 2012”, May 10–11, 2012, pp.822–830.
  3. Haythornthwaite C. (2005), “Social networks and internet connectivity effects”, Information, Communication & Society,Vol. 8, no. 2, June 2005, pp. 125–147.
  4. Hubspot. (2013), Available at: http://blog.hubspot.com/ marketing/where-do-marketers-get-customers
  5. Powers, T., Advincula, D., Austin, M.S., & Graiko, S. (2013), “Digital and Social Media in the Purchase-Decision Process: A Special Report from the Advertising Research Foundation”, Journal of Advertising Research, no.52(4), pp. 479.
  6. Boyd, B.M. and Ellison, M.B. (2008), “Social network sites: definiton, history, and scholarship”, Journal of Computer–Mediated Communication, no. 13, pp. 210–230.
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  8. Chaffey, D. (2011), “Social Syndication Tools. Digital marketing strategy”, Available in the internet: http://www.smartinsights.com/blog/digital-marketing-strategy/tools-tracking-social-syndication.
  9. Davidavičienė, V., Sabaitytė, J., Davidavičius, S., and Potapov, M. (2014), “Interaction With Customers Using Website Tools: Analysis Of Lithuanian Manufacturing Sector”, Procedia - Social and Behavioral Sciences. The 2-dn International Scientific conference “Contemporary Issues in Business, Management and Education 2013”, no. 110, pp. 1262–1270. Available at: http://www.science-direct.com/science/article/pii/S1877042813056139
  10. Dholakia, U.M., Bagozzi, R.P., & Klein Pearo, L. (2004), “A Social influence model of consumer partcipation in network – and small-group-based virtual communities”, International Journal of Research in Marketing, no.21, pp. 241–263.
  11. Statisticbrain (2014), Available at: http://www.statisticbrain.com

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ISSN (print) 2071-2227,
ISSN (online) 2223-2362.
Journal was registered by Ministry of Justice of Ukraine.
Registration number КВ No.17742-6592PR dated April 27, 2011.

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